Hotel da Música

Hotel da Música
Buchen

Hotel

Are there any smoking areas in the hotel?

Smoking is only allowed outside.

Does the hotel have its own parking?

Yes.

Can I leave my luggage in the hotel before check-in and after check-out?

Yes. All our hotels have room for storing luggage before check-in and after check-out.

Is the parking paid? What is the value?

9,5€/day.

Are pets allowed in the hotel?

It’s not allowed.

Does the hotel have meeting rooms?

For more information about events, meeting rooms and conferences please check the hotel’s website.

Does the hotel have weeding services?

For more information about events, meeting rooms and conferences please check the hotel’s website.

Is there any lift?

Yes.

Are there any chargers for electric cars?

2 places, upon availability.

Is there any Wi-fi service in the hotel (including rooms)?

Yes.

Does the hotel have lobby and public spaces ?

Yes.

Does the hotel have laundry and ironing service?

Yes.

Which activities can be booked in the reception?

Sightseeing tours, Douro River Cruises, Porto Wine Cellar Visits, guided tours and Sealife Visit (Oceanarium)

Is it possible to do a pre-check-in?

Yes. After making the reservation, we will send you an email with instructions of how to proceed with the pre-check-in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.

Location

Is the shuttle service between the airport and hotel available?

Yes, upon reservation and with an extra cost.

How can I go to the beach?

By bus.

How can I go to the city centre?

Underground or bus. You can always go by foot. The city centre is 20 minutes away.

What is the main rate to the airport and hotel?

Around 25,00€/trip.

What are the points of interest in the hotel area?

You can obtain this information through our Points of Interest page, and through our Concierge APP that will be at the hotel (APP not available yet).

Prices and Payments

Are the rates presented per person or per room?

Accomodation per room/ night. Meal per person /service.

What are the payment methods for reservation made through our website?

Cash, debit card or credit card.

Is the city tax charged?

Yes it is, and it’s not included. Should be paid during the guest’s stay.

By what age children aren’t charged?

3 years old (maximum).

Is a credit card needed to make a reservation?

As a guarantee after the check-in deadline.

What are the available payment methods?

Cash, debit card or credit card.

Can I pay with my company’s credit card?

Yes.

Is it possible to request a bill in my company’s name?

Yes.

Rooms

Is there any rooms for guest with reduced mobility?

We have 1 room for guests with reduced mobility available. Our employees are always ready to help you.

Do rooms have minibar?

Yes.

Are there any connecting rooms?

Yes.

Is it possible to request extra pillows and sheets?

Yes.

Does the hotel have room service?

Yes.

Is it possible to include romantic decoration in the room? What is the cost?

Yes, it has a customised cost, you should contact: info@hoteldamusica.com.

Do rooms have balcony?

No.

What are the different types of rooms available in the hotel?

Standard single, double, twin. Superior rooms, business and suite.

Do rooms have carpet?

No.

Do rooms have air- conditioner?

Yes.

Is there any wake-up call service in the hotel?

Yes.

Are rooms soundproof?

Yes.

Do rooms have shower and/or tub?

Shower.

Reception

What is the check-in schedule?

Check-in begins at 14h. For early check-in, guests should contact the hotel to consult availability. Additional costs might be added.

What is the check-out schedule?

The check-out is made until 12h. For late check-out, guests should contact the hotel to consult availability. Additional costs might be added. In case it is part of a campaign, late check-out conditions are not ruled by this procedure.

Late check-in. Is it possible to do check-in until what time?

18h. After that time, a credit card will be needed to guarantee the reservation.

Is the reception opened 24h?

Yes.

Which languages are spoken in the reception?

Portuguese, English, French and Spanish.

Careers

Is it possible to send my CV to join the hotel’s team?

Yes, to: recrutamento@hotihoteis.com.

Reservation

How to book directly with the hotel?

Reservations can be done through online booking engine. As an alternative contact us through e-mail (res@hoteldamusica.com) or telephone: (+351 226 076 000).

How to cancel or change a reservation made through our website?

Reservations/ changes must be done directly with the hotel (info@hoteldamusica.com) or (res@hoteldamusica.com).

How to reserve a Baby Crib?

Contact the hotel through email (info@hoteldamusica.com) or telephone (+351 226 076 000).

How should I guarantee a room with a single bed or a double bed?

Please contact the hotel: email (info@hoteldamusica.com) or telephone (+351 226 076 000). Subject to availability.

How to do a group reservation?

Reservations /changes should be done through: grupos.eventos@hotihoteis.com.

How to guarantee a room in a higher floor?

Contact the hotel through (info@hoteldamusica.com) or telephone (+351 226 076 000). Subject to availability.

What are the advantages of booking directly through the hotel’s website?

Booking through the hotel’s website is easy, fast and we have the best price guaranteed.

Restaurant

What is the breakfast’s schedule?

07h00-10h30.

What is the restaurant’s schedule?

07h00-10h30; 12h00-16h00; 19h00-23h00 (fridays and saturdays until 00h00).

Does breakfast have gluten-free products?

Yes. It is necessary for guests to inform in advance to ensure that we have a diversified offer.

What are the different types of cuisine?

Traditional Portuguese cuisine.

Does breakfast have lactose- free milk?

Yes.